Managed IT Services, sometimes called Flat-Fee IT support is a new method of delivering top notch IT support at a cost that small business can afford.
What’s Included?
Proactive Technology Managment Including
- Patch Management
- Anti-spyware Management
- Anti-Virus Management
- Spam Management
- Desktop Performance Optimization
- Documentation and Systems inventory
- Managed Backup Services
- 24 x 7 x 365 Remote Monitoring and Reporting
Dedicated Network Administration
- Technology Checklist Reviews
- Best Practicies Implementions
- Centraliced Services Report Review
- Centraliced Services Ticketing and Resolution
Dedicated Virtual Chief Information Officer
- Technology Planning
- Budget Planning
- Business Impact of Technology Reviews
- Quarterly Technology Path Reviews
Dedicated Technology Support
- Remote IT Service and Support
- On-site Support as Needed
- Prompt Problem Isolution and Resolution (Find it, Fix it, Fast!)
- Ad-hoc Training
- Answers to staff “how to” questions
