What is Managed IT Services?

Managed IT Services, sometimes called Flat-Fee IT support is a new method of delivering top notch IT support at a cost that small business can afford.



What’s Included?

Proactive Technology Managment Including

  • Patch Management
  • Anti-spyware Management
  • Anti-Virus Management
  • Spam Management
  • Desktop Performance Optimization
  • Documentation and Systems inventory
  • Managed Backup Services
  • 24 x 7 x 365 Remote Monitoring and Reporting

Dedicated Network Administration

  • Technology Checklist Reviews
  • Best Practicies Implementions
  • Centraliced Services Report Review
  • Centraliced Services Ticketing and Resolution

Dedicated Virtual Chief Information Officer

  • Technology Planning
  • Budget Planning
  • Business Impact of Technology Reviews
  • Quarterly Technology Path Reviews

Dedicated Technology Support

  • Remote IT Service and Support
  • On-site Support as Needed
  • Prompt Problem Isolution and Resolution (Find it, Fix it, Fast!)
  • Ad-hoc Training
  • Answers to staff “how to” questions

Flat-Fee IT