Business Technology Management

Business Technology Management

Business Technology Management (BTM) is an efficient method of delivering the same great IT Services you’ve come to expect from Outhouse IT.

Sometimes called Flat-Fee IT or Managed IT Services, our Business Technology Management offering delivers top notch IT support at a fraction of the cost of an in-house IT support team.

Because if IT services are delivered as a flat-fee our goal of creating a simple, reliable technology platform for you to run your business effectively aligns well with your business goals of having reliable simple and effective technology. It’s a win-win!

Monthly Starting at:

$125 Per computer/user per month

$150 Per network location (includes all network printers, routers, firewalls, switches and modems)

$300 Per physical server per month for windows based servers

IT Service Desk

Monday-Friday 8am-5pm Business hours helpdesk support
24/7/365 Remote system monitoring
Service level agreement response times
Service ticket system with reporting
Unlimited on-site, off-site, remote and phone support

Managed Security

Managed Anti-Virus, Anti-Spyware, spam filtering and phishing protection
Dual firewall protection (Hardware network firewall + Software level computer firewall)
Category based internet content filtering (that you control)
Network domain based malware blocking
Automated secure online backup of all business data
Retention of online Backups for historical access
Automated reporting of all security and backup features

Software Management

Windows OS patch management
Server health monitoring and maintenance
Proactive remote system software monitoring
Automated system maintenance and performance optimization
Runtime application updates and patches (Adobe, Java etc. as needed.)
Line of business updates and patches
Accounting software updates and patches

Hardware Management

Computer hardware inventory management
Computer hardware asset tracking
Desktop and Laptop hardware theft protection and asset recovery
Computer hardware warranty management
Remote hardware monitoring and alerting
Hardware lifespan planning
New computer pricing and procurement

Network Management

Network hardware firmware updates
Network hardware expansion planning
Network hardware warranty management
Network performance optimization
Network monitoring and reporting

Vendor Management

Internet Service Provider
Line of Business application provider
Accounting application provider
Network hardware vendor
Computer hardware vendor
Mail and Web hosting providers
Cloud solution and storage providers

Mobile Device Management

iPad, iPhone, Android Phones and Tablets, Blackberry and Windows Mobile management
Mobile Device inventory management
Mobile Device warranty management
Mobile Device repair management
Mobile Device purchase assistance
Remote disconnect and device locking
Mobile device anti-malware protection (Android)

No hourly rates, call-out fees or travel time, our flat-fee IT service covers all of your on-site and remote IT support management under one predictable budgetable line item.

Call today for a no-cost assessment of your current IT infrastructure and a quote on your Business Technology Management service plan.

Flat-Fee IT